1. Information We Collect
We collect information that you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. This includes:
- Contact details (e.g., name, email address, phone number, company name).
- Project details and requirements you share with us.
- Communications and correspondence records.
We may also automatically collect certain technical data when you visit our website, such as your IP address, browser type, and usage patterns, using cookies and similar technologies (as detailed in our Cookie Policy).
2. Purpose of Data Collection
We use the collected data for the following professional purposes:
- To provide, operate, and maintain our services.
- To respond to your inquiries, requests, and project proposals.
- To communicate with you about updates, services, and administrative matters.
- To comply with legal obligations and enforce our terms.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and ensuring security, except where such interests are overridden by your fundamental rights and freedoms.
- Consent: Where applicable, we process data based on your specific consent (e.g., for certain marketing communications).
4. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers and trusted third parties who assist us in operating our website and conducting our business (under strict data processing agreements).
- Professional advisers, including lawyers, auditors, and insurers.
- Regulatory authorities or law enforcement agencies if required by law.
6. User Rights under GDPR
As a user based in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: contact@digidoy.fr
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this policy indicates when it was last updated.